Terms & Conditions
General Sales Conditions
Scope reference D.L. No. 206/2005 and subsequent amendments.
The customer information and these General Terms and Conditions apply to all orders placed through the website and www.makeyourshoes.it www.makeyourshoes.eu (hereinafter the "Site"). The placing of an order implies acceptance of these General Terms and Conditions.
The present sales conditions may be modified at any time by the operator of this web site, at its discretion, without giving any notice to users. Any changes will be effective from the date of publication on the website and will apply only to sales made from that date.
1) Parts of the contract of sale
The web site for the production and sale of personalized items (especially shoes) via the Internet is managed by "T Shirt Collection Giuliano Spagnoli" based in Cattolica - Via Bovio, 78.
The product purchases made through the site sees as parts the company "T Shirt Collection Giuliano Spagnoli", which the seller (hereinafter the "Seller) and the person who proceeds to the purchase of one or more products for purposes not related to his business activities, commercial, craft or profession, as a buyer (hereinafter the "Consumer").
Seller and the Consumer will be collectively referred to as the "Parties."
Any communication of connected consumer and / or related to the purchase of products - including any reports, claims, demands concerning the purchase and / or delivery of products, must be sent to the Seller at the address and in the manner specified on the Site and to the e-mail firstname.lastname@example.org
The Web site is dedicated to the retail of personalized products (especially shoes) and as such is intended for the exclusive use of consumers. Should one or more sales are carried out against a person who is not qualified consumer will apply these general conditions of sale but, notwithstanding the provisions of the same:
a) the purchaser will not be entitled to withdrawal (or returnable) in art. 10
b) the purchaser will benefit from the guarantee of suitable products art. 8
c) the purchaser will not be recognized any other protections, here provided in favor of the consumer, that reflect or are in compliance with mandatory provisions of law
d) the sales contract between the seller and the buyer shall be governed by Italian law.
When forwarding of the purchase order, the Consumer agrees that the confirmation of the information about your order and the present general conditions of sale are sent to him by e-mail at the same stated during the registration on the Site, or during the purchase process.
To be able to make purchases through the Web site, the consumer must have the age of majority (18 years) and the ability to act that the Consumer declares to possess.
any costs are the sole responsibility of the consumer to connect via the Internet to the site, including the telephone, according to the rates applied by the operator selected by the consumer himself.
2) Characteristics of products
The products are customized and sold with the characteristics described on the site and in accordance with the general terms and conditions published on the site at the time of order by the consumer, with the exclusion of any other condition or term. < / p>
Prices, Products for sale on the Site and / or the characteristics of the same are subject to change without notice, prior to sending the order to purchase the consumer is invited to check the final sale price.
3) sale contract Conclusion
The presentation of products on the site, not binding on the seller, is a mere invitation to the consumer to make a purchase contract proposal and not an offer to the public.
The purchase order sent by the Consumer to the Seller through the Site has the value of the proposed contract and is regulated by the present general sales conditions, which form part of the order and the consumer, through the transmission of the order the seller is obliged to accept fully and without reservation. Before buying the products, by sending the purchase order, you will be asked to the Consumer to read these general conditions of sale and the information on the right of withdrawal, print a copy and save or reproduce a copy for their own personal use. It will also be asked to the Consumer to identify and correct any errors of their data.
The purchase order of the Consumer is accepted by the Seller by sending to the consumer, to the email address stated by them to the Seller at the time of registration to the site or the order of transmission of an e-mail confirmation of the order, which will report the link to the text of these general conditions of sale, the summary of the order made and the description of the ordered product.
The order of the Consumer, the order confirmation of the Seller and the general terms and conditions applicable to the relationship between the Parties will be stored electronically by the Seller in their computer systems and the Consumer can request a copy by sending an e-mail communication at the Seller email@example.com.
Each purchase of the Products contract is concluded when the consumer receives the order confirmation by the Seller by e-mail
4) Selection process and purchase of Products
The products presented on the Site may be purchased by the selection of the Consumer Products of interest and incorporate them into the virtual shopping cart. Finished selecting products, to perform the purchase of those in the cart, the Consumer will be invited to provide their data in order to complete the order and enable the completion of the contract. The Consumer will display a summary of the order to be executed, which may modify the contents: thus the consumer, after careful reading, it must expressly approve the present general conditions of sale, through the appropriate check mark (check-box) on site and finally, through the button Complete order will be required to Consumer confirm your order, it will be so definitively sent to the Seller and will produce the effects referred to in art. 3 of this contract. The Consumer will also be asked to choose the method of delivery and payment method among those available.
5) Supply of goods and acceptance
The Web site indicates the availability of products and the delivery of the same, however this information is purely indicative and not binding for the Seller.
The Seller undertakes to do everything in their power in order to meet the delivery times indicated on the Site and, in any case, to make delivery at a maximum of 7 (seven) days from the day following one in which the consumer forwarded his order. In case of failure to execute the order by the Seller, due to unavailability, even temporary, of the Product, the Seller will provide written notice to the consumer and shall refund any amounts already paid by the consumer for the payment of the product.
The delivery of products ordered by the Consumer will be in the mode selected by the Consumer among those available and indicated on the Site when sending the order. The Consumer undertakes to check promptly and in the shortest period possible that the delivery includes all and only the products purchased and to inform the Seller of any defect of the goods received or other deviations from the order made by the procedure of referred to in art. 10 of these general conditions of sale. Without the products shall be deemed accepted.
If the package or the package of products ordered by the Consumer should achieve visibly damaged by destination, the consumer is sent to refuse delivery by the carrier / freight forwarder or take delivery of "conditional."
6) Prices, shipping costs, taxes and duties
The price of the Products is the one indicated on the same site to sending the order by the consumer. Prices are inclusive of standard packaging costs, VAT and any indirect taxes (if applicable), and do not include shipping costs that are calculated before order confirmation sent by the Seller to the consumer and that the consumer is committed to pay the Seller in addition to the price listed on the site.
In case the products are to be delivered to a country outside the European Union, the total price indicated in the order and confirmed in the order confirmation, including indirect taxes (if applicable) is net of any customs duties and any other sales tax that the Consumer is hereby agrees to pay, when due, in addition to the price indicated in the order and confirmed in the order confirmation, as provided by law of the country where the products will be delivered.
They are the sole responsibility of the consumer, any possible additional costs, charges, tax and / or duty that a given country were to apply, in any capacity, to the Products ordered on the basis of these general conditions of sale.
The Consumer declares that the lack of knowledge of the costs, charges, duties, referred to in taxes and / or tax points when sending an order to the Seller, shall not constitute grounds for termination of this and that can in any way charge these costs to the seller.
The Consumer expressly agree that the execution of the contract by the Seller will begin at the accreditation of the price of the / the product / s purchased / s on the current account of the Seller.
The payment may be made by credit card, PayPal, paysite-cash or bank transfer.
The Vendor may allow additional methods of payment, indicating them in the section of the site payments.
If a payment is made by credit card, the consumer will be transferred to a secure site Paypal. The transmitted data will be sent in protected mode and are not accessible even for the Seller.
If the payment was made through a bank transfer to the Seller, the consumer will have to indicate the "Swift" and "IBAN" codes listed in the order confirmation, and the serial number.
The Vendor shall send promptly to the Consumer, if required by applicable law, the receipt for the purchase executed on paper attached to the purchased products.
8) in accordance with Seller
The Seller warrants to the consumer that all products will be customized as required in the order, any "imperfections" are not to be considered as defects, but as a testimony of MANUFACTURE process.
While all products will be free from defects in design and material (not defaultive) and conform to the descriptions published on the Site. And 'excluded the application of any guarantee in the event of use or washing the product (usually max 30 °) does not comply with its Product and instructions / warnings about provided by the Seller, or in the documentation reference Illustrative, the tags or labels.
A revocation under this warranty, the consumer's responsibility to report any defects and non-compliance no later than 2 (two) months after discovery but no later than 6 months of purchase, by providing to the Customer Service the following e-mail firstname.lastname@example.org the form properly completed specifying the defect and / or non-compliances identified and the relevant documentation indicated in the return form the same.
Following the receipt of the form and accompanying documentation the Seller will evaluate the defects and non-compliance reported by the consumer using the service and, after carrying out the relevant checks, will decide whether to authorize the return of the products to the consumer by providing a feedback, containing the "return code", via the email address provided by him during the registration process to the Site or in the process of the order. Authorization to return the products will not in any way recognition of defects or non-compliance, the existence of which must be ascertained after return.
The Products (defaultive) of which the Seller has authorized the return will be made by the consumer with a copy of the approval notice to the return bearing the "Return" key within 30 (thirty) days from the notification of the defect or failure to conform to the following address: "TShirt Collection of Giuliano Spagnoli", Via Bovio 78, Cattolica (RN)
If Seller is required to refund to the consumer the price paid, the refund will be done either by the same means of payment used by the consumer at the time of purchase of the product or by bank transfer. It will be responsibility of the Consumer to communicate to the Seller, always via e-mail at email@example.com the bank details to make the transfer in its favor and causes the Seller is in a position to return the amount due. < / p>
9) Liability for Defective Products
As for any damage caused by faulty products, the Seller, in its capacity as distributor of the products through the Site, is free from any responsibility, none excluded and / or excepted, indicating the name of the related producer of the product.
10) Right of withdrawal
Given that the site is dedicated to the manufacture and sale of custom handmade products:
a) the right of withdrawal can only be applied to the product purchased from the catalog;
b) The right of withdrawal can not however be applied to the evolution of product types, that is customized according to customer specifications, and is therefore the only one of your kind. In this second case, notwithstanding the right of withdrawal, it is NOT intended the right to return the goods and / or withdrawal.
The exchange goods can be made with any cost item equal to that purchased.
The term includes the right to request cancellation or exchange goods is 14 working days from the date of receipt of the product.
In any case, whether to request the right of withdrawal for the products in the catalog, that the goods exchange for Evolution products (highly customized) you need to contact support via email or by phone at No. firstname.lastname@example.org . 338.293.67.25, which will authorize the operation of transmission by assigning a case number RMA.
Just received the package, sent by you, at the headquarters logistics:
T Shirt Collection Giuliano Spagnoli
Via Bovio, 78
47841 Cattolica - (RN)
The service will later than 30 calendar days or refund in case of withdrawal or delivery of the new product to replace in case of returnable.
And 'necessary that the package, received by customer service, with the returned merchandise is completely intact in its original packaging and that the purchase receipt is inserted inside the box.
It is recommended to put in the parcel / package a sheet with details of all the data needed refund or exchange goods including identification data and contact.
In any case, the shipment for the return of products and always charged to the customer. Any shipment of the new product in the case of change is always borne by the company.
11) the consumer data and privacy protection
To be able to proceed after the order and therefore the conclusion of this contract are requested through the website some personal information to the Consumer. The Consumer acknowledges that the personal data will be recorded and used by the Seller - in accordance with and subject to rules laid down in Italian Law Decree n. 196/2003 and subsequent amendments relating to privacy - to execute each purchase made through the Website and, subject to your consent, for any additional tasks as indicated in the specific privacy statement provided to the consumer through the site at the time of ' order.
The Consumer represents and warrants that the data provided to the Seller during the purchase process are true and correct.
You can access the section Policy privacy (privacy) of the Site For any further information on how the personal data of the Consumer.
Although the Seller adopts measures to protect personal data against their possible loss, falsification, manipulation and improper use by third parties, on account of the characteristics and technical limitations related to the protection of electronic communication over the Internet, the Seller can not guarantee that any information or data displayed by the consumer on the site are not accessible or viewable by unauthorized third parties.
The seller, as to the records relating to payments by credit card uses the services of both the Paypal company of paysite-cash companies which adopt technological systems to ensure the highest levels of reliability, security, protection and confidentiality in the transmission of information via the web.
12) Applicable law and jurisdiction
Every sales contract between the Seller and the Consumer pursuant to these Terms and conditions will be governed by and construed in accordance with Italian laws. In any case, be subject to any rights granted to consumers by mandatory provisions of applicable law in the State of the latter.
For any disputes will be settled by the Court of Rimini, except in cases where such provision is not applicable due to existing mandatory law in the country of residence of the consumer.