Our courier parterner is Bartolini
- if you have placed an order from our online catalog your shoes are delivered within 2 working days from receipt of payment.
- If you have placed an order with custom shoes images provided by you, you will receive a draft that you will need to approve. After confirmation of the draft and receiving payment the shoes will be produced and shipped within 24 hours (2 working days).
The delivery time (24 hours) to mean starting from the receipt of payment.
So in case of payment by bank transfer you must wait until the amount is visible in our bank account (usually after 2/3 days from 'sent the payment).
From the moment your shoes are ready the courier takes 24 hours for delivery to your home.
On the day that part of your shipment will receive an ' & nbsp automatic email; that indicates the status of your order as "Shipped".
Any information about the status of your shipment should be requested by sending an email to: firstname.lastname@example.org